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Before buying the phone wallet I checked to see if the company was from China--long delivery time and substandard quality. The website where I was sent said offices in Los Angeles, CA and has resident offices in Mississippi and Canada so I ordered it.

No communitcations from them for 10 days so I emailed through Paypal that I wanted to cancel the item. No reply. Sent another email to cancel item, no reply. Escalated through Paypal which gave them 20 days to reply.

Nothing. 6 weeks after order, it finally arrives from China. Lowest quality possible, no way I would carry this wallet. Total scam, it should have cost $5 not $29.98.

Florence Scovel ignored my repeated emails and Paypal has not assisted me at all in this. I need to stick with buying things from Amazon, at least they stick up for the customer unlike Paypal.

Reason of review: Bad quality.

Preferred solution: Full refund.

I didn't like: Poor customer service and poor merchandise.

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Anonymous
#1406064

Can I expect my Original Easy Bag Bungee pack by Christmas? I am beginning to think I have been taken in and it has been a scam. I gather you people are not very trustworthy.

Regards

Beverley Hughes

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