Woodhouse, Leicestershire
1 comment
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Bought two bracelets for Christmas for my daughters - one broke within twenty four hours of putting it on. Immediately emailed Florence Scovel at their customer complaints address but it bounced back saying not a valid email address!

Related: Florence Scovel - Refusal to allow returns of sale items

They seem impossible to contact from the UK

shoddy product at inflated prices

would not touch with a barge pole again

Tried to contact them via AN & Associates - that seems to be a defunct website too

All in all I hit a dead end whenever I try to contact them and have noted that their website says that they cannot refund anything after 30 days - how convenient when you cannot contact them in the first place. Am throwing it all in the bin and will pass the word

Review about: Florence Scovel Bracelet.

I didn't like: Total lack of ability to contact them with a product problem.

Review #782825 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Florence Scovel Bracelet
Reason of Review / Monetary Loss Poor customer service / $7
Preferred solution Full refund

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If you had taught your daughter to be more gentle with her friendship bracelet it would not have broken. Perhaps she is too young to have expensive bracelets?

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