Woodhouse, Leicestershire
Featured Not resolved
2.0
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Customer service
Exchange, Refund and Cancellation Policy
Website
1 comment

Bought two bracelets for Christmas for my daughters - one broke within twenty four hours of putting it on. Immediately emailed Florence Scovel at their customer complaints address but it bounced back saying not a valid email address!

They seem impossible to contact from the UK

shoddy product at inflated prices

would not touch with a barge pole again

Tried to contact them via AN & Associates - that seems to be a defunct website too

All in all I hit a dead end whenever I try to contact them and have noted that their website says that they cannot refund anything after 30 days - how convenient when you cannot contact them in the first place. Am throwing it all in the bin and will pass the word

Reviewer is in unhappy mood. This person stated that there is a room for improvement of total lack of ability to contact them with a product problem. Please immediately contact the author of this review to discuss poor customer service of florence scovel bracelet and associated monetary loss in the amount of $7. Florence Scovel needs to issue a full refund according to poster's claims.

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Anonymous
#1105654

If you had taught your daughter to be more gentle with her friendship bracelet it would not have broken. Perhaps she is too young to have expensive bracelets?

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