Florence Scovel - Faulty friendship bracelt
Bought two bracelets for Christmas for my daughters - one broke within twenty four hours of putting it on. Immediately emailed Florence Scovel at their customer complaints address but it bounced back saying not a valid email address!
They seem impossible to contact from the UK
shoddy product at inflated prices
would not touch with a barge pole again
Tried to contact them via AN & Associates - that seems to be a defunct website too
All in all I hit a dead end whenever I try to contact them and have noted that their website says that they cannot refund anything after 30 days - how convenient when you cannot contact them in the first place. Am throwing it all in the bin and will pass the word
Review about: Florence Scovel Bracelet.
Reason of review: Poor customer service.
Monetary Loss: $7.
Preferred solution: Full refund.
I didn't like: Total lack of ability to contact them with a product problem.