Not resolved

A N Associates Florence Scovel send out inferior magnetic phone charging cables.They sent out 5 short white magnetic cables (I had ordered 5 of the beautiful colored ones as described in their website).

I immediately complained to them about the wrong products. The orders only included Android magnet adapters, not both Android and Apple as shown in the advertisement. One order did not have any tip at all. The Cables were about 3 feet long (not very useful).

They are not capable of 2-way communication, just charging, even though the advertisement states that they are 2.4 2-way fast-charging and communication cables. Their boiler-plate response is that you can keep the crappy order and get a $10.00USD coupon for a future order. I refused and demanded that they send the original order. It took place over 4 months...2 months from order to receipt of the crappy replicas and 2 months waiting for the correct order.

I finally called my credit card who indicated that I paid through PayPal and the PP is great about getting your money back. I opened a claim (PayPal complaint through their File a Claim link). They did determine that I did not get what I ordered and their system sent me an email telling me to return the product and give them a tracking number, so I did. PP is refunding my money.

Used USPS online shipping service to get a tracking number the same day (Sunday).For all of you who need to return something to A N Associates Florence Scovel, here is the address: 2740 Slough St Mississauga, Ontario L4T1G3 Canada

I liked: Look of goods on website.

I didn't like: Getting the run-around, Did not recieve product, Poor to no response about not receiving entire order.

Review #1063216 is a subjective opinion of a user.

Discounts and Special Offers
Product or Service Quality
Diversity of Products or Services
Customer service
Advertised vs Delivered
Delivery Service
Value for money
Exchange, Refund and Cancellation Policy
Style and Design
Price Affordability
Reason of Review / Monetary Loss Bad quality / $55
Preferred solution Deliver product or service ordered

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