Item not received from Florence Scovel
Ordered a watch on 11th Dec from Florence Scovel website. Said 3 to 5 day delivery on their website. They sent tracking number for delivery. The details on My Hermes are:
Date Time Status
16/12/2015 10:24 Awaiting Courier Receipt
16/12/2015 05:54 Manifested to Courier
15/12/2015 03:59 Receipt at Hub
14/12/2015 19:07 Order Generated
Still no parcel arrived. Have emailed 3 times - no reply, messaged on Facebook - no reply, messaged on Twitter..... no reply. Very annoyed as it was for a Christmas present. I hope I will get my money back.
Cant find the product on their website anymore.
The photo below is from the email they sent me.
More Review Details
What I liked
What I disliked
- Did not ship the order and lied about it
- Being decieved
- Not replying to emails
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Florence Scovel Leaf Vintage Wrap Watch Blue
- Review category
- Luxury / Jewelry
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