Item not received from Florence Scovel
Ordered a watch on 11th Dec from Florence Scovel website. Said 3 to 5 day delivery on their website. They sent tracking number for delivery. The details on My Hermes are:
Date Time Status
16/12/2015 10:24 Awaiting Courier Receipt
16/12/2015 05:54 Manifested to Courier
15/12/2015 03:59 Receipt at Hub
14/12/2015 19:07 Order Generated
Still no parcel arrived. Have emailed 3 times - no reply, messaged on Facebook - no reply, messaged on Twitter..... no reply. Very annoyed as it was for a Christmas present. I hope I will get my money back.
Cant find the product on their website anymore.
The photo below is from the email they sent me.
Review about: Florence Scovel Watch.
Reason of review: Problem with delivery.
Monetary Loss: $5.
Preferred solution: Full refund.
I didn't like: Did not ship the order and lied about it, Being decieved, Not replying to emails.