Seattle, Washington
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1.0
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Customer service
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Exchange, Refund and Cancellation Policy

I purchased a ring from Florence Scovel Jewelry and received an email stating it shipped.However, the tracking number shows a label was created but nothing ever happened with it.

I've emailed them with only a one response of we are trying to hire more people. Then a couple of please email their info@ address, then my emails started getting rejected. I have tried to reach them through their Facebook page but they delete my posts.

I have requested my money back but they won't reply to any of my emails.I found this contact information when I filed a complaint with the Better Business Bureau and tried to call them but it goes into a phone tree that routes to to send an email.

Reason of review: Never received product and refuse to refund my money.

Monetary Loss: $10.

Preferred solution: Full refund.

I didn't like: Scam, Monies taken from account but not recieved, Order not received and no response from your company, No products poor customer service, Deletes my posts when trying to reach them.

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