Jerel H Irf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package

Florence Scovel - Package
Florence Scovel - Package - Image 2
Where is my packages located I order my packages since 3 weeks now and I dont have no delivery date. I been ask and askin to money time bout my package no response I tried to call no response I need an answer now and I mean now it dont take that long for no package to be delivered to my address like come on now
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Preferred solution: Deliver product or service ordered

User's recommendation: I need my package asap

Carol G Env

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Verified Reviewer

Order 858436

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Updated by user Feb 28, 2022

The suggestions on how to contact Florence Scovel are no good. The phone number is not in service and emails are returned as undeliverable

Updated by user Feb 23, 2022

Ordered on 1/15/22 and item was finally delivered on 2/20/22. Tried to cancel but emails were returned as undeliverable.

Phone number is not in service.

Non existent customer service. Would definitely not recommend.

Original review Feb 10, 2022
Order was placed and paid for 01/15/22 and still not received. Customer Service phone numbers are disconnected and emails are undeliverable. Please cancel this order and refund payment immediately. Thank you
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Loss:
$17
Cons:
  • Still have not received product
  • Not being able to contact them
  • Never received

Preferred solution: Full refund

Amanda L Unf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Where is my bracelet

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Florence Scovel - Where is my bracelet
Updated by user Oct 01, 2021

Florence Scovel never contacted me about the issue! I have received my bracelet 4 weeks after my boyfriend placed the order!

He wasn’t given any information as to where the bracelet!

It just showed up in the mail 4 weeks after he ordered it when it was only supposed to take a total of 3-6 business days! We WILL NOT be purchasing anything from this company ever again!!!!!!

Original review Aug 31, 2021
My boyfriend ordered me a bengel dolphin bracelet! When he goes to look to see where the bracelet is, it is not giving a tracking number for him to see where my bracelet is!! I would like to know where it is! They already took the payment out of his account!
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Loss:
$24

Preferred solution: Deliver product or service ordered

Anonymous

Where is my bracelet

Ordered it December 14th and still haven't received it but yet they have been paid for it 2 days after I ordered it. Was for a special granddaughter and that really ticked me off when it didn't show up for Christmas. Then they said it was shipped and have never seen it. But they have the gaul to keep sending me emails for good deals to buy something when I can't even get the one thing I ordered. Just noticed you have a word limit. Lol print what ever u want.
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Asahd Adq

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Verified Reviewer
| map-marker Poplar Bluff, Missouri

Never got my product

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I kept emailing the company only for them to tell me that it was always in transit. I tried calling them but the number was no good.
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User's recommendation: I wont

Christine G Cmm

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Verified Reviewer

I been trying to get in contact for a month for a refund and return label

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Updated by user Mar 31, 2021

O got paypal to step in so we could end this so they had me to fill out a paper and send it to her also I asked them how they contact her by email and phone but she still didn't get in contact with me NEXT THING I knew they had close and didn't get in contact with me so I'm trying to get in contact with them to find out why it was closed they knew this woman wasn't getting in touch with me but they closed it anyway, I don't have any way of getting in contact with her so decided to give them to my patients at the hospital. I'm just over.

Original review Feb 27, 2021
The number is out of service I been trying to get in contact with someone for over a month nobody has gotten in touch with me I would like a return label and refund. I'm very disappointed in this jewelry it don't look anything like it was pictured.
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Don't order from this site they get your money when you try to contact them nobody contact you back it's a big scam.

Anonymous
map-marker New York, New York

Don’t buy!!!!!

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Florence Scovel - Don’t buy!!!!!
Florence Scovel - Don’t buy!!!!! - Image 2
Florence Scovel - Don’t buy!!!!! - Image 3
I ordered my sister a bracelet for Christmas, first time shopper, the bracelet fell apart. Very embarrassing. I contacted them via email and they replied a couple days later asking me to send photos. I did. Then nothing! I emailed them about 3 more times. No reply. Customer service is horrendous. No number to call. Now my sister and is out a gift and I have a broken bracelet that I paid for. Horrible! Id give no stars if I could have
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Beth C Cwq

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Verified Reviewer

Ordered & paid for two of same item & only received one

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Updated by user May 18, 2020

Had an email from Florence Scovel company saying they needed a copy of the packing list. This is more than a month later & I don't have it.

Surely they have a copy in THEIR records??? They won't do anything without it. How convenient for them.

No resolution. This is a bad company.

Original review Apr 17, 2020
I ordered two Three Sister pins. After my credit card had been charged, the package finally arrived. In it was only one pin. I emailed several times and went on their site as well. No response. I would not order from this company again.
View full review
Loss:
$16
Pros:
  • Look of goods online
Cons:
  • Much less color in person & only received half of order

Preferred solution: Deliver product or service ordered

User's recommendation: Order at your own risk

Resolved
Nancy K Ikv

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Verified Reviewer

Resolved: Have not received order

Updated by user Apr 02, 2020

After posting with you in 4 days I was contacted and order showed up. Not impressed by what I received. Will not use this company again

Original review Mar 27, 2020
Places an order 3 weeks ago. Have not been able to contact them since. No replies to emails. Received a tracking number but USPS replies instantly to my email about it and said they never received a package to ship. Their information was very detailed and it was not their fault but the shippers fault. Have tried again to reach someone at this company and have received no response. Very disappointed Will not recommend purchasing anything from them. Looking into what legal matter I can take.
View full review
Loss:
$60

Preferred solution: All of the above except let the company propose a solution

User's recommendation: do not buy from them

Anonymous
map-marker Macedon, New York

Waiting for my order

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Charged me but never sent product
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Terry B Uch

Complaint

Was not happy with my purchase. The jewelry was very cheap and did not look anything like the picture. I emailed them immediately upon receipt of my purchase and requested instructions on returning the item to receive refund. I received one response which requested an 'explanation'. I guess my reply was not acceptable because after 3 more emails to them I still haven't heard how I can return the product and receive a refund. Stay away from this company. Even though they claim customer satisfaction, they don't follow through.
View full review
Loss:
$21
Pros:
  • Look of goods on website
  • Looks good on website

Preferred solution: Full refund

User's recommendation: Do not purchase anything from this company. Their products are inferior and they don't accept returns

Hilda Tly

Did not receive full order.

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Florence Scovel - Did not receive full order.
I ordered 3 of the "The love between a grandmother and granddaughter is forever" necklaces and only received 2. I have 3 granddaughters. I also want to know why they cost me over $50.00. Please send the 3rd necklace. There will be no charge, right.
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Loss:
$15
Pros:
  • Look of goods on website
Cons:
  • Paid items not shipped
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

betty f Zro

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Verified Reviewer

Return parcel

send me a *** address that i can return a parcel that i don't want very bad company and very poor customer service
View full review
Loss:
$58
Cons:
  • Poor customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Rosemarie S Gaw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t order anything

Ordered three bracelets nov 2, 2019 money off visa very next day - sent a message Dec9 that still havent received got a message back will be shipped in 4 to 6 days - still to date January 23,2020 havent received and now phone number temporarily unavailable!! Lost $79.40 US$!!!
View full review
Loss:
$79
Pros:
  • Look of goods on website
Cons:
  • Still have not received product
  • Did not ship the order and lied about it
  • Could not contact
Reason of review:
Poor customer service

Preferred solution: Full refund

Joan R Zqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are very unreliable

I have sent them 3 or 4 emails regarding my order of 6 grandmother to granddaughter bracelets in the amount of $76.15, which I placed around the 14th or 15th of this month, they charged my card on the 17th, they were supposed to ship within 24 hrs, I have received nothing, and they were Christmas presents. The only response I received was that they received my email and I would hear back within 1 to 2 days nothing else. I tried calling the number on their website, it says the number 800-400-**** is not available at this time
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Loss:
$76
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Nancy B Ddi

Never !!!!

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ordered grandmother/granddaughter bracelets 2 months ago. Never received them and email unresponsive. Telephone number disconnected. Want $$$ back
View full review
Loss:
$38
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

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