Florence Scovel - Sent merchandise that was not as pictured or discribed.

I had ordered the Red, White and Blue bracelet from their website.It was to be a gift to a friend from The Netherlands that lives here in the US.

Red, white and blue band was perfect. When I received the product it was actually red, blue and white, or white, blue and red. No way to correct it. I emailed them, they responded that I needed to send a picture of the product.

I did, they said a new one was to be sent, I should receive in 5-10 business days. Never received it, sent a new email. Their newest response is: "We deeply apologize for the inconvenience. But our items comes only like this".

We can offer you a 20% discount on your next purchase. Thank goodness I used paypal. Will try to get my money back.

BUYER BEWARE!Do not buy from them!!!

This review is a subjective opinion of a user.
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More Review Details

Value for money
Exchange, Refund and Cancellation Policy
Customer service

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Team Netherlands Flag Bracelet Redbluewhite
Review category
Luxury / Jewelry
review #895813

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